VWCH earns Guardian of Excellence Award

Van Wert County Hospital information

Van Wert County Hospital is proud to announce it has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance for patient satisfaction.

The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5 percent of all Press Ganey clients reach this threshold and consistently maintain it for the one-year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

“Our patients are center to the care we provide and our staff member take great pride in providing compassionate, personalized care to our community,” said VWCH President/CEO Mark Minick. “This award recognized the dedication our employees have to patient care and our commitment to providing an excellent patient experience.”

“We are proud to partner with Van Wert County Hospital,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence reflects the organization’s commitment to delivering outstanding service and quality. Van Wert County Hospital’s efforts benefit patients in Van Wert and will lead to improved patient experiences.”

About Van Wert Hospital

For more than 100 years, Van Wert Hospital has been delivering superior patient care and advancing new treatments.  As an independent nonprofit community health system, Van Wert County Hospital remains committed to the region’s healthcare needs for generations to come.  Van Wert Hospital is committed to today, focused on tomorrow. Visit www.vanwerthospital.org for more information.

About Press Ganey Associates Inc.

Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.